Privacy Policy for SMS Communications

1. Information we collect

  • Contact data: When you opt‑in to receive SMS messages from Leonah Beauty, we collect your mobile phone number and any other identifying information you supply (e.g., name or appointment date). These details are used solely to communicate with you via SMS.

  • SMS content: We may retain the content of messages exchanged with you (e.g., appointment reminders or order updates) to help us fulfil your requests.

2. How we use your information

  • Service communications: We use your phone number to send important updates, such as order/shipping confirmations, appointment reminders, and follow‑up messages.

  • Non‑marketing usage: Your information is used only for the purposes described. We will not send unsolicited marketing messages without your explicit consent.

3. Sharing and disclosure

  • No sharing for marketing: Leonah Beauty does not share, sell or rent SMS opt‑in data, phone numbers or consent with third parties or affiliates for marketing or promotional purposes.

  • Operational service providers: In limited cases we may share your phone number with our SMS service provider to deliver messages. We never share your data with other third parties unless legally required.

4. Security and retention

  • We use reasonable administrative, technical and physical safeguards (such as access controls and secure storage) to protect your data from unauthorized access.

  • Personal information is retained only as long as necessary to fulfil the purposes described and as required by law.

5. Opt‑out and data access

  • You can opt‑out of receiving SMS messages at any time by replying STOP to any Leonah Beauty message or by contacting us directly. After you opt‑out, your number will be removed from our SMS list within a reasonable time.

  • To request a copy of your personal data or its deletion, contact us at [contact email/phone].

6. Children’s privacy

  • Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If we learn we have collected such information, we will delete it.

7. Policy accessibility and updates

  • Please include links to this policy on all SMS opt‑in forms and in the footer of every page on your website.

  • We may update this policy from time to time to reflect changes in our practices or applicable laws; updated policies will be posted on this page.

SMS Terms & Conditions

These terms govern how Leonah Beauty communicates with you by SMS.

1. SMS Consent Communication
By opting in to our SMS service, you authorize Leonah Beauty to send text messages to the mobile number you provided. We collect your phone number solely for communicating with you and do not share it with third parties for marketing purposes.

2. Types of SMS communications
If you consent to receive SMS messages, you may receive:

  • Order and shipping confirmations

  • Appointment reminders or rescheduling notices

  • Follow‑up messages regarding product questions or services

3. Message frequency
Message frequency may vary based on the type of communication. For example, you may receive up to two SMS messages per week related to appointments, orders or customer service. You will only receive promotional messages if you have opted in to marketing.

4. Standard messaging and data rates
Standard message and data rates may apply, depending on your mobile carrier and plan. Fees may vary for domestic vs. international messages. Leonah Beauty is not responsible for these charges.

5. Opt‑in methods
You can opt into SMS messages by:

  • Providing verbal consent during a conversation (e.g., in‑store or over the phone)

6. Opt‑out methods
You can opt out of receiving SMS messages at any time by replying STOP to any Leonah Beauty message. You may also contact us directly to be removed from our list. After opting out, we will send a one‑time confirmation of your request and will not send additional messages unless you re‑opt‑in.

7. Help and support
If you need assistance or encounter issues, reply HELP to any SMS message. You may also contact us at [company phone number or email].

8. Standard messaging disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting STOP.

  • For help, text HELP or visit our Privacy Policy and Terms & Conditions pages.

  • Message frequency may vary.